These terms and conditions cover all bookings for Chichester Marine Training, Portsmouth Marine Training and Port Solent – Portsmouth Marine Training, herein abbreviated to CMT, PMT, and PS-PMT.

Fees

All course fees must be paid in full before the start of the course.  A place will only be reserved on a specific course on receipt of the full course fee.

Cancellation by the Client

In the event of a customer wishing to cancel a booked course then the following terms apply:
All cancellations must be made in writing via email.
Greater than 14 days notice – Course price repaid less a £50 administration fee.
Less than 14 days notice – no refund is payable, unless the course place can be re-sold. In this instance a refund is made less the £50 administration fee.
Any changes of date must be requested at least 14 days prior to the course start date. These changes will be made free of charge. Please note that you will only be able to move your course twice.
In the event that you fail to attend your course then you are liable for the full cost of your course irrespective of the reason you cannot attend.

Cancellation by CMT, PMT or PS-PMT

Every attempt will be made to ensure that courses are run as advertised.  However, CMT, PMT and PS-PMT reserve the right to cancel a course at any time if viable numbers are not achieved, or there are circumstances beyond our control, such as a severe weather warning.  In this event we will give you as much notice as possible and we will endeavour to offer the same course on an alternative date.  If this is not possible then the course fee will be refunded in full. The refund is limited to the value of the course. 

Child Protection Policy

Any person under the age of 18 years of age on the first day of any course must be accompanied by a parent or guardian for the duration of the course.  This includes both practical and shorebased courses and is a policy dictated by child protection legislation.

Age & Physical Fitness

There is no upper age limit to the courses offered by CMT, PMT and PS-PMT and we encourage older clients to participate, on condition that they are physically and medically able to do so.   Some of our courses do involve a degree of physical exertion.  Therefore those suffering from asthma, diabetes, epilepsy, dizzy spells, angina or any other heart condition should consult a doctor before booking.  We would particularly like to emphasise that powerboating courses are unsuitable for anybody with back or knee problems.  If you are uncertain, we strongly recommend you seek medical advice.  You must advise us, when booking, of any medical issues, conditions, or disabilities.  This does not mean that you will be disqualified from participation and the school will be more than happy to discuss individual needs if necessary. However, it is important to note that the final decision as to your ability to attend a course rests with you, and that CMT, PMT and PS-PMT, its employees and representatives, cannot be held liable for advice they may give. If participating in a practical course you should be able to swim and be confident in the water.  The ability to swim a minimum of 50m is a guideline.

Liability

CMT, PMT and PS-PMT is covered by a Public and Employers' Liability Insurance Policy in respect of loss, damage or injury resulting from negligence by CMT, PMT and PS-PMT, its agents, employees or representatives.

Insurance

It is recommended that clients participating in courses at the school take out their own insurance to cover them against personal accident or injury.   When a client is under instruction by an employee or representative of CMT, PMT and PS-PMT on their own boat, whether as part of an RYA training course or otherwise, whether they are on the helm or otherwise, the client remains the Skipper of the vessel and as such, is responsible for the safety of the vessel and its crew at all times.  If the Skipper feels at all uncomfortable with anything the Instructor requires as part of a training exercise, the onus is on the Skipper to inform the Instructor in advance, and work with the Instructor to give a safe and satisfactory training outcome.  We strongly recommend that prior to any ‘Own Boat Tuition’, the owner of the vessel informs their insurance company that the vessel will be used for training purposes.  The owner should confirm to their satisfaction that the vessel is adequately insured for training purposes under their policy, including for any possible third party damage.  Most insurance companies positively encourage owners to undertake training and are often keen to support such activities.   In the event of an incident during training, neither CMT, PMT, PS-PMT nor Premier Marinas, can be held liable for any insurance policy excess or contribution thereof.

Complaints Procedure

At the end of every course each client will be provided with a feedback form, to give the opportunity for you to tell us how you rate the quality of our service.  This also gives every client the opportunity to register any complaint.  However, the earlier we are aware of any issues, the earlier we are able to address them.  CMT, PMT and PS-PMT requires any client with a complaint to inform the course instructor in a timely fashion, to enable them to address the issue.  If this isn’t possible then the client should contact the Principal of the School via the office.  If the client wishes to make a formal complaint in writing then this should be addressed to: The Principal, Chichester Marine Training, Unit A1, Chichester Marina, Birdham, Chichester, West Sussex, PO20 7EJ.  The Principal, Portsmouth Marine Training, Southsea Marina, Fort Cumberland Road, Portsmouth, Hampshire, PO4 9RJ. The Principal, Port Solent – Portsmouth Marine Training, Southsea Marina, Fort Cumberland Road, Portsmouth, Hampshire, PO4 9RJ.

Safety

Bookings are only accepted on the understanding that every client agrees to comply with every instruction given by their instructor concerning the safety and security of the training vessel, its passengers and crew.  Every instructor working for CMT, PMT and PS-PMT are required to follow our Health & Safety policy, as quoted in our Operations Manual, which has been inspected by the RYA as part of the process of our RYA Recognition.  A relevant safety briefing will be given at the beginning of each course by your instructor, please ask for clarification of anything that you don’t understand.  In the unlikely event of injury you are required to inform your instructor immediately.  All injuries, however minor, must be noted on your feedback form and serious injury will require the completion of an MAIB incident report.

Covid 19

Every effort has been made to minimise the risk of spreading the Covid 19 virus, according to government guidelines.

These Terms & Conditions were reviewed and updated on 17th December 2024.